Privacy Policy

You provide this directly when you create an account:

• Email address, password (stored as a salted hash, never in plaintext), and chosen display name.
• Account role — player, server-owner, or staff member of a server-owner account.
• Optional profile information you choose to add, such as an avatar or short bio.

If you sign in with Discord, Steam, or another third-party provider, that provider sends us a limited set of profile data based on the permissions you approve — typically a stable user ID, your username on that platform, and your email address. We do not receive your password for those accounts.

The launcher reports a minimal set of events necessary to operate the Service: which manifests were synced, whether a sync succeeded or failed, the launcher version, and your operating system family (Windows, macOS, Linux). We use this data to deliver modpacks correctly, diagnose failures, and measure overall service health.

If you publish a pack or operate a server through PackRelay, the names, descriptions, manifests, and signing identities you associate with that pack are collected so they can be served to players.

When you interact with the Service we automatically collect IP address, browser or launcher user agent, timestamps, referring URL, and basic device characteristics. We use this to operate the Service, protect against abuse, and comply with legal obligations.

The website uses a small number of cookies and similar storage mechanisms — for keeping you signed in, for remembering your preferences, and for measuring aggregate usage. See Section 6 for the categories.

Information you choose to make public — such as a server-owner profile, a published pack’s name and description, or your display name when joining a server — is visible to other users of the Service.

We share data with vendors that operate parts of the Service on our behalf, including cloud hosting, content- delivery networks, email delivery, error reporting, and pack-scanning providers. These vendors are bound by contract to use the data only as needed to provide their service to us.

We may disclose information when we believe in good faith that disclosure is required by law, by a valid legal process, or to protect the safety, rights, or property of PackRelay, our users, or the public.

If PackRelay is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify affected users before their information becomes subject to a different privacy policy.

We do not sell personal information, and we do not share it for cross-context behavioral advertising as those terms are defined under the California Consumer Privacy Act.

You can review and update most account information in your settings, sign out of all sessions, or delete your account at any time. Deletion removes personal identifiers from active systems; backups and abuse- prevention records may be retained for a reasonable period as described above.

If you are in the European Economic Area, the United Kingdom, or Switzerland, you have rights under applicable data-protection law to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. You also have the right to lodge a complaint with your local data-protection authority. To exercise these rights, contact us at contact@packrelay.cloud.

California residents have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know what personal information we have collected, to delete it, to correct it, and to opt out of certain sharing. We do not sell personal information.